100% human. 100% technological.
NEO is MedicineOne's technology platform, designed to support the delivery of modern healthcare with AI and to revolutionise the way the health system works.
It is this foundation that gives back to the consultation what it should never have lost: eye-to-eye communication, full attention, and real presence. The keyboard is no longer the centre of the consultation because AI listens, organises, records, codes, and prepares prescriptions.
But NEO goes beyond the consultation. It integrates you into a national network of providers and connects you with citizens seeking care. It does what no practice management software does: beyond managing your business, it generates business for you.
A single platform for the entire clinical operation
From clinical records to closing accounts, NEO covers the entire healthcare delivery cycle. Scheduling, consultations, prescriptions, exams, post-consultation follow-up, and billing all take place in a single digital environment, without switching between systems or duplicating information.
Clinical intelligence that works for you
During the consultation, NEO's AI listens, generates structured summaries, codes clinical information, and prepares prescriptions, freeing the doctor from the keyboard. In parallel, the Clinical Brain adds a safety net to prescribing, helping to reduce avoidable clinical error. Less noise, less risk, more clinical quality.
Clinical billing without the hassle
NEO has electronic billing designed for healthcare and certified by the Tax Authority, with simple issuance in the bipartite regime. Direct connectors with Médis, AdvanceCare, Multicare, and ADSE eliminate manual work and reduce submission errors. For accounting, NEO integrates with your ERP, keeping all financial information aligned without duplication.
Digital services that take the doctor beyond the practice
Natively connected to MedicineOne's Digital Services Platform and DoutorJá.pt — the service that brings together provider schedules and makes their availability accessible to those seeking care — NEO extends the doctor's activity into the digital world. Online bookings and teleconsultations are ready to activate, in a single system that generates access, continuity of care, and new growth opportunities.
Security and compliance built in
NEO protects clinical information with data encryption and access logging, in compliance with GDPR. Security is not optional: it comes built in, not dependent on your configurations. Those who choose the MedicineOne Cloud also benefit from redundancy, firewall, and recovery plans included, without managing infrastructure or investing in equipment.
A platform ready for what comes next
NEO accompanies the transformation of healthcare and the new demands of doctors, institutions, and citizens. With real interoperability, native HL7/FHIR support, and open APIs, it communicates with the systems that already exist and those yet to come. It grows with you, from a single practice to multiple clinics or a hospital, without painful migrations or interruptions. Because preparing healthcare for the future starts with not trapping it in the present.
Because true progress is not about replacing the doctor, it's about freeing them. And when that happens, medicine becomes simultaneously more human and more technological than ever.
Clinical Management
NEO incorporates an EHR with over 35 years on the market, uniting clinical records, prescriptions, and Artificial Intelligence.
Clinical Intelligence
NEO creates a new way of interacting with technology, freeing professionals to have a face-to-face relationship with their clients.
Digital Services
NEO extends your activity to the digital world and connects you with those seeking care.
Revenue Cycle Management
With 35 years of experience, NEO ensures complete RCM: efficiency, control, and sustainable growth.
